BUSINESS GOALS
GET IN TOUCHTechnology Solutions That Support Your Business Journey
Managed Helpdesk
Empowering Your Team
Technology should enable, not frustrate. Our helpdesk delivers responsive, knowledgeable support:
- User-Focused Support
- Rapid response times
- Multi-channel support options
- Training and guidance
- Best practices education
- Productivity Enhancement
- Software utilization training
- Workflow optimization
- New technology onboarding
- Ongoing skill development
Managed IT / vCIO Services
Your Strategic Technology Partner
Just as a skilled navigator charts a course, our vCIO services guide your technology journey with purpose and precision. We serve as your internal IT leadership, providing:
- Strategic Technology Planning
- Quarterly business reviews
- Annual technology roadmapping
- Budget planning and optimization
- Vendor relationship management
- Technology Journey Oversight
- Regular cadence meetings
- Progress tracking and adjustments
- Technology alignment with business goals
- Innovation opportunities assessment
Managed Security
Protecting Your Business Journey
In partnership with Arctic Wolf, we provide enterprise-grade security that’s always on guard:
- Comprehensive Security Stack
- 24/7 SOC monitoring
- SIEM implementation
- SentinelOne endpoint protection
- Incident response planning
- Proactive Protection
- Threat detection and response
- Security awareness training
- Compliance management
- Regular security assessments
Managed Infrastructure
The Foundation of Your Digital Success
Your infrastructure is the backbone of your operations. We ensure it’s robust, reliable, and ready for growth:
- Comprehensive System Management
- Server optimization and monitoring
- Network performance tuning
- Wireless system management
- Backup and disaster recovery
- Proactive Maintenance
- 24/7 infrastructure monitoring
- Regular system updates
- Capacity planning
- Performance optimization
Co-Managed IT
Flexible Support for Your Internal Team
Whether supplementing your IT leadership or providing specialized expertise, we adapt to your needs:
- IT Team Support
- Vacation/sick time coverage
- After-hours support
- Specialized project assistance
- Technology stack access
- Enhanced Capabilities
- RMM tools and monitoring
- Security suite implementation
- Training and development
- Escalation support
GET IN TOUCH
Call us: 833-CEG-9701
or 833-234-9701
NAPA
855 Bordeaux Way, Suite 120
Napa, CA, 94558
Hours
Mon - Fri | 8:30am-5:30pm